Our Most Recent Service Reviews
Prices are too high and the owners are irresponsible
Great customer service. Had a scheduling problem that they addressed right away (had a replacement tech come a couple hours after the original had a problem) and gave me a $25 discount for my inconvenience. Have nothing but praise for this company both ...on the phone and the techs that do the work.
The plumber repaired/installed shutoff valves below the utility sink, and in the mainline that supplies the laundry room. He also install a purchased faucet to the utility sink. The job was done with high quality and attention to detail, making sure it ...was installed smartly and no residual leaks, ran water, and made sure all operated well, to include proper cleanup. The plumber was friendly, professional, and conversant about the job and answered all my questions. These things are why I continue to be a repeat customer of Thome Plumbing.
This company is Amazing, had to have my water heater changed, I called late in the day, they fit me in the next morning, Adam showed up, very professional and not pushy. He followed the mask rules, finished the job, left my house in excellent condition. ...You want great service, Call Thome Plumbing.
I’ve used Thome several times before and I always go back to them for the quality of repairs, professionalism, and honest assessment about options and repairs. I had a leaking faucet for a recent clothes washer install. It leaked from the spicket ...discharge when I removed the old washer, so it wasn’t an emergency. The day they arrive I went to the basement to clear space to access the water shutoff to the laundry room. I found a regular drip that left water over the floor in a wide area and damage some stuff in that storage area. Apparently during the install, and using the new washer several times, the valve leaked in multiple area (stem, discharge) and ran down the drain pipe to the basement. The plumber was awesome. He determined the leak was the source and not additional problems. He re-did the valves and connection in an upgraded fashion (ball valves with threaded ends to make the future replacement easier (kind on the next plumber). It’s this extra effort and making a skater repair rather than a basic fix. I’ve always had this level of service from Thome and will continue to use them.
Thome Plumbing replaced a saddle valve on my ice maker line with a tee and a 1/4 turn ball valve. Very professional installation and clean.
The employees of Thome Plumbing are knowledgeable, professional, and courteous. They unclogged the drain that serves the washing machine. We can do laundry again!
Very professional, did a first class job.